Noticeboard

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 14th January 2025  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 15th January 2025

 

APPOINTMENTS BOOKED ONLINE: 

Following a number of appointments booked inappropriately, from 1st May, any appointments booked ONLINE for other members of the household will be cancelled.  This has been agreed by the Partners at the Practice. 

These are requests for a doctor to call you back the same day and the doctor will assess the need for a further appointment.
Please ensure you include an appropriate telephone number to call and also give a short description of the problem when booking the appointment.

DO NOT BOOK for anyone other than yourself - your appointment will be cancelled.
Do not book appointments to request repeat medication or ongoing sick certificates - please use eConsult for sick certificates and email (chafford.prescriptions@nhs.net) for medication requests. Alternatively telephone the surgery after 10.30am.
Appointments for pill checks should be booked with a nurse - please contact the surgery.

For morning appointments the doctor will call some time during the morning (after 8.30am) & not necessarily at the alloted time slot. Similarly, for afternoon appointments the doctor will call sometime during the afternoon (usually after 3pm).

Thank you.

Prescriptions

Please allow THREE working days for repeat prescriptions to be processed, allow an extra day if your request has been sent after 11.30am.  Please bear this in mind when requesting your prescription, including if requesting via a pharmacy.  Thank you.

Repeat Prescription Form Please complete and return to the surgery via the post box or email us at chafford.prescriptions@nhs.net

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Test Results

Test ResultsWhen the doctor or practice nurse sends you for a test please ask them if you should make a follow-up appointment before you leave the surgery. Alternatively, results are available by telephoning the surgery, between 3.00pm and 4.00pm (12.00pm-1.00pm on Thursdays), three working days after the date on which you have the test taken.  You can also see your results via the NHSapp.

Please note that some results such as for cervical smears, x-ray and general ultrasound will take longer to come back. To ensure confidentiality, results will only be given to the patient concerned. Please note that all tests are seen by the doctor before the result is given to the patient. In all cases, our staff are instructed not to give pregnancy test results over the telephone, therefore a routine appointment with the doctor should be made for when the result is back. When making an appointment to discuss a test result please arrange this with the doctor who sent you for the test in order to ensure continuity of care.

Samples

All samples should be handed into reception before 10.00am Monday to Friday. Please ensure that your sample is clearly labelled with your name and date of birth and it is in the appropriate container. Please do not cover the container with any form of wrapping or sellotape.

Blood Tests

Blood tests can be undertaken at a number of sites, details of which are available at reception. Or you can now book a blood test appointment online - click here for more details.

Cervical Smear Tests

Cancer of the cervix can be prevented and all female patients between 25 and 64 years of age are advised to have regular smear tests. These tests are important because they can detect early signs of disease which is easily treated. A call and recall system is operated to remind you when your test is due. Please make an appointment with the practice nurse when appropriate. Click here for our contact details.

 
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