Noticeboard

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 13th October 2020 .  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 14th October 2020.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

IMPORTANT MESSAGE RE: CORONAVIRUS

We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.

 

1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (E-consult).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.

 

Thank you for your continued support and patience during these prolonged unprecedented times.

 

FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at chafford.prescriptions@nhs.net

Repeat Prescription Form

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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