Please note, as with other businesses, we are also suffering from staff illness and staff who need to work from home, and as such we are short staffed at the surgery. Please be patient with Receptionists who are working hard to accommodate all requests. Thank you.
IMPORTANT MESSAGE RE: CORONAVIRUS
We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.
1 Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information. The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.
2 Repeat prescriptions can be requested online (contact Reception to be set up for this). Alternatively order through your regular pharmacy or drop your written request through our letterbox. Please note you will no longer be able to write your request at the surgery.
3 Appointments must be requested by telephone or via the online triage tool (E-consult). Please do not come to the surgery in person to book an appointment. We are aiming to provide additional telephone support.
4 All appointments will be by telephone unless you are told otherwise.
5 If you are asked to come to the surgery for an appointment please wait in your car until your appointment time. This is to limit the number of people in the waiting room at any one time.
6 Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.
7 Consultations are limited to a maximum of 10 minutes.
8 Please wear a mask or face covering whenever you enter the building.
9 We will be operating a one way system within the surgery. Please enter through the usual main entrance, you will be guided to the appropriate exit.
Thank you for your continued support and patience during these prolonged unprecedented times.
FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper. Please complete online request and return to surgery via postbox or email us at firstname.lastname@example.org
Repeat Prescription Form
Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).
To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.
VOLUNTEERS WANTED FOR PATIENT GROUP
Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.
Our surgery is now using E-consult - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)