We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.
1 Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information. The majority of information can be emailed or posted to you.
2 Repeat prescriptions can be requested online (contact Reception to be set up for this). Alternatively order through your regular pharmacy or drop your written request through our letterbox. Please note you will no longer be able to write your request at the surgery.
3 Appointments must be requested via the online triage tool (eConsult) or by telephone if urgent. Please do not come to the surgery in person to book an appointment.
Urgent requests: Telephone - Everything else: Online
4 All appointments will be by telephone unless you are told otherwise.
5 If you are asked to come to the surgery for an appointment please wait in your car until close to your appointment time. This is to limit the number of people in the waiting room at any one time.
6 Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.
7 Consultations are limited to 10 minutes to help minimise exposure time to patients and clinicians.
8 Please wear a mask or face covering whenever you enter the building.
9 We will be operating a one way system within the surgery. Please enter through the usual main entrance, you will be guided to the appropriate exit.
Thank you for your continued support and patience during these challenging times.
Important: COVID-19 Vaccination Status & NHS App
As of Monday 17th May 2021, an updated version of the NHS App will go live.
The updated version will contain a separate feature to show individuals COVID-19 vaccination records. Please note, this feature will not be controlled by the individuals practice. Effectively, this turns the App into a vaccine passport.
Please see the following link from GOV.UK which may help to explain how to access your COVID-19 Vaccination Status
You can access your COVID-19 vaccination status through the free NHS App from 17 May. You can access the app through mobile devices such as a smartphone or tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
By calling 119
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 working days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 working days to reach you.
The letter will be sent automatically to the address registered with your GP. The 119 call handler you speak to will not be able to see your address to check this with you. If you’ve recently moved house, make sure you’ve given your new address to your GP practice before calling 119.
Do not contact your GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.
Update on the Oxford AstraZeneca vaccine - OAZ update
The public can really help the NHS to deliver our vaccination programmes effectively to those who need it most. Taking these simple steps will help us to help you.
- The NHS will contact you when it’s the right time to come forward, so please don’t contact us to seek a vaccine before then.
- Please make sure you attend your appointments when you arrange them.
- In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.
The latest information on the COVID-19 vaccination programme is online on the NHS website. Local updates can also be found here.
We advise checking there first if you have questions about the safety or effectiveness of COVID vaccines, or your priority to receive vaccination.
For further information relating to Coronavirus (Covid-19) please click here.
For a Children's guide to Coronavirus (Covid-19) please click here.