Please note, as with other businesses, we are also suffering from staff illness and staff who need to work from home, and as such we are short staffed at the surgery. Please be patient with Receptionists who are working hard to accommodate all requests. Thank you.


We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.


1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (E-consult).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.


Thank you for your continued support and patience during these prolonged unprecedented times.


FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at

Repeat Prescription Form



Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).


To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.


Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.


Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

Prescription News

Electronic Prescription Service


The Electronic Prescription Service (EPS) is an NHS service which allows us to send your prescriptions electronically to a pharmacy of your choice (near to where you live, work or shop).

You have 2 choices for how this works:

  • You can choose a pharmacy or dispenser to dispense all your prescriptions. When you get a prescription, it will be sent electronically to the dispenser you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription.
  • You can decide each time you are issued a prescription where you would like it to be dispensed. When you are issued a prescription, you will be given a paper copy that you can take to any pharmacy or other dispenser in England. The paper copy will contain a unique barcode that will be scanned to download your prescription from the secure NHS database.

Important Information regarding your Prescription

 Changes to prescribing of bath and shower
The NHS will be asking doctors to stop or greatly reduce the prescribing of some
treatments. This is because the treatments are:
• Not as safe as other treatments OR
• Not as good (effective) as other treatments OR
• More expensive than other treatments that do the same thing.
This includes bath and shower preparations for dry and itchy skin conditions.
This document will explain why the changes are happening and where you can get more
information and support.
Which bath and shower preparations are affected?
Moisturising bath and shower preparations are bath oils that are poured into the bath
water, and bath and shower emollients which can be used to wash the body. These
products are used for dry and itchy skin conditions such as eczema.
Why will these bath and shower preparations not be prescribed
A study showed that using pour in the bath emollients did not make any difference to
eczema symptoms and therefore using these products is not a good use of NHS
There is no good quality evidence to show that bath and shower emollients are more
effective than leave on emollients used as a soap substitute.
There are also risks with using bath emollients such as skin irritation if large amounts
are used, particularly if antiseptic bath oils are used.
What options are available instead of these bath and shower
It is still really important to use leave-on emollient moisturisers and avoid soap.
Emollients can be used as a soap substitute. Mix a small amount (around teaspoonful)
of emollient in the palm of your hand with a little warm water and spread it over damp or
dry skin. Rinse and pat the skin dry, being careful not to rub it.
You can use soap substitutes for handwashing, showering or in the bath. Emollients do
not foam like normal soap but are just as effective at cleaning the skin.
Items which should not routinely be prescribed in primary care – bath and shower
preparations for dry and itchy skin conditions
Where can I find more information and support?
• You can speak to your local pharmacist, GP or the person who prescribed the
medication to you.
• Your local patient group.
• NHS website
• The Patients Association can also offer support and advice: www.patientsassociation. or call 020 8423 8999
• British Medical Journal. Results of the BATHE study including patient video.
Find out more about the medicines that are being stopped or reduced:

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