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Noticeboard

IMPORTANT MESSAGE RE: CORONAVIRUS

AS A PRECAUTION ONLY, the Practice has taken the decision to ask ALL patients NOT to attend the Surgery at any time.

All appointments will now move to telephone triage, if necessary the Doctor will arrange an appointment for you to be seen.

If you already have an appointment booked these will also move to telephone triage ONLY.

To book a telephone triage appointment, arrange for your prescription to be delivered to a pharmacy or any other query please contact Reception on 01375 480000

Please bear with us if the telephone lines are busier than usual.

Please use E-consult if at all possible (see link on website)

DUE TO THE CURRENT CORONAVIRUS SITUATION, ALL APPOINTMENTS BOOKED VIA OUR ONLINE  FACILITY ARE TRIAGE APPOINTMENTS AS SUCH YOU WILL RECEIVE A TELEPHONE CALL FROM THE DOCTOR AT YOUR ALLOTTED APPOINTMENT TIME.  THIS IS DUE TO IT BEING NECESSARY TO DETERMINE WHETHER PATIENTS CAN ATTEND THE SURGERY OR SHOULD BE CONTACTING NHS 111.

TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

 FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

APPOINTMENTS AT OTHER LOCATIONS

Extra GP and Nurse appointments are available at a number of Hubs within Thurrock.  Hubs are open 7pm-9pm every weekday and 9am-12pm at weekends.  Appointments are for routine and urgent matters and are booked by contacting this surgery during normal hours or via NHS111 outside of our normal hours.

There is also a GP at Orsett Minor Injuries Unit offering a walk in service and on day appointments for urgent medical issues only.  Open 11am-6pm Mon-Fri, 12-3pm Sat-Sun, appointments are booked directly with MIU (Tel 0300 300 1527) or walk in.  This service is temporary and may cease in the future.

The NHS Friends & Family Test

The survey is available online.  Click on the Patient Survey button at the bottom of the home page or see further information under Have Your Say.

Travel Notice - Malaria: It Only Takes One Bite!

Ensure you get advice on all the vaccinations required when you travel abroad. Take a look at the Travel Vaccinations page (under Clinics & Services) for further information. Remember to submit your travel forms at least 4 weeks prior to travelling.

Volunteers Wanted for Patient Group

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Online Appointments Booking and Repeat Prescription Ordering

You can now have access to our appointments system online. By using this system you will be able to book an appointment with a GP up to four weeks in advance (no bookings for Same Day appointments).

TEST RESULTS

Test ResultsWhen the doctor or practice nurse sends you for a test please ask them if you should make a follow-up appointment before you leave the surgery. Alternatively, results are available by telephoning the surgery, between 3.00pm and 4.00pm (12.00pm-1.00pm on Thursdays), three working days after the date on which you have the test taken.

Please note that some results such as for cervical smears, x-ray and general ultrasound will take longer to come back. To ensure confidentiality, results will only be given to the patient concerned. Please note that all tests are seen by the doctor before the result is given to the patient. In all cases, our staff are instructed not to give pregnancy test results over the telephone, therefore a routine appointment with the doctor should be made for when the result is back. When making an appointment to discuss a test result please arrange this with the doctor who sent you for the test in order to ensure continuity of care.

SAMPLES

All samples should be handed into reception before 10.00am Monday to Friday. Please ensure that your sample is clearly labelled with your name and date of birth and it is in the appropriate container. Please do not cover the container with any form of wrapping or sellotape.

BLOOD TESTS

Blood tests can be undertaken at a number of sites, details of which are available at reception.

CERVICAL SMEAR TESTS

Cancer of the cervix can be prevented and all female patients between 25 and 64 years of age are advised to have regular smear tests. These tests are important because they can detect early signs of disease which is easily treated. A call and recall system is operated to remind you when your test is due. Please make an appointment with the practice nurse when appropriate.

 
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