Noticeboard

Please note, as with other businesses, we are also suffering from staff illness and staff who need to work from home, and as such we are short staffed at the surgery. Please be patient with Receptionists who are working hard to accommodate all requests. Thank you.

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday  9th February 2021.  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 10th February 2021.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

IMPORTANT MESSAGE RE: CORONAVIRUS

We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.

 

1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (E-consult).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.

 

Thank you for your continued support and patience during these prolonged unprecedented times.

 

FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at chafford.prescriptions@nhs.net

Repeat Prescription Form

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

Repeat Prescriptions
Repeat Request
Electronic Prescriptions
Order Your Repeat Prescription Online

Repeat Prescriptions

If you require regular medication the doctor will enter the prescription on the computer. This will enable you to obtain monthly prescriptions by placing your computerised repeat slip into the box provided at the centre.

Alternatively, you can post your repeat slip remembering to enclose an SAE for return of the prescription, email your request to chafford.prescriptions@nhs.net  or order via Patient Online (you will need to register to use this service).

Please allow two working days before collection when your request is in the surgery by 11.30am, after this time please allow another 24 hours.  Remember to make allowances for weekends and public holidays.

You (or a representative) may collect the prescription any time after 4.00pm on the appropriate day.  If there is a Pharmacy from which you prefer to collect your Prescriptions, please let us know as we can record it in your records. Once this is recorded it will appear on your Prescription automatically and the Prescription will be sent to the named Pharmacy.  If you want to change the named Pharmacy in future you will need to inform us before requesting your next Prescription.

Thank you for your co-operation.

PLEASE NOTE: The Practice intends to cease the email facility next year to concentrate all prescription requests through the Patient Online service. The service has the additional benefits of allowing you to book routine appointments and accessing your summary medical record and coded medical record, including test results.  If you have not already registered for Patient Online services please speak to a member of the Reception Team.  You will need to provide photographic identification in order to obtain a user name and password.  At the present time the service is not available for children under the age of 16 and alternative arrangements will be made.

Anticoagulant Medication (ie Warfarin, Marevan, Phenindione, Acenocoumarol)  -  Change in Procedure

If you are requesting a repeat prescription for this medication you are now required to provide your current INR level along with the date of your latest blood test, due date of your next blood test and the current dosage of medication.

 

Electronic Presciption Service

The Electronic Prescription Service (EPS) is an NHS service which allows us to send your prescriptions electronically to a pharmacy of your choice (near to where you live, work or shop).  This allows you to collect your repeat prescription direct from your regular collection point without returning each time to your GP surgery to pick up your paper prescription.  If you wish to nominate a place for us to electronically send your prescription please speak to any pharmacy or dispensing appliance contractor that offers EPS or someone at the surgery to add your nomination to your records for you.  You do not need a computer to use this service.  Please remember to let us know of any changes.

 

Online Repeat Prescription Ordering

You can now have access to the new Repeat Prescription ordering facility.  The new system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.

The new system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you. 

Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.

To find out more and obtain a user name and password please see one of the reception Team.  You will need Photographic identification in order to register for this service.

bottle of pills Order Your Repeat Prescription Online 

 Or email your request to chafford.prescriptions@nhs.net

 
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