Noticeboard

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and allows you to contact the surgery electronically during our opening hours only (see home page for more details)


As our telephone lines remain extremely busy, please email any COVID19 vaccination queries to admin.mailboxf81113@nhs.net

Please note, as with other businesses, we are also suffering from staff illness and staff who need to work from home, and as such we are short staffed at the surgery. Please be patient with Receptionists who are working hard to accommodate all requests. Thank you.

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 12th October 2021.  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 13th October 2021.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

 

Repeat Prescription Form Please complete and return to the surgery via the post box or email us at chafford.prescriptions@nhs.net

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

DNA's for September


During the last month we had 144 wasted appointments which equates 29 hours or 1 doctor not seeing patients for 3 1/2 half days. If you no longer need to attend, please cancel your appointment. You can do this by using Systmonline / nhsapp, responding to your text message reminder or calling the surgery (Lunchtimes the phone lines are much quieter). Together we can ensure we bring this number down and stop wasting appointments that other patients need. 

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Repeat Prescriptions

If you require regular medication the doctor will enter the prescription on the computer. This will enable you to obtain monthly prescriptions by placing your computerised repeat slip into the box provided at the centre.

Alternatively, you can post your repeat slip remembering to enclose an SAE for return of the prescription, email your request to chafford.prescriptions@nhs.net  or order via Patient Online (you will need to register to use this service).

Please allow two working days before collection when your request is in the surgery by 11.30am, after this time please allow another 24 hours.  Remember to make allowances for weekends and public holidays.

Thank you for your co-operation.

PLEASE NOTE: The Practice intends to cease the email facility next year to concentrate all prescription requests through the Patient Online service. The service has the additional benefits of allowing you to book routine appointments and accessing your summary medical record and coded medical record, including test results.  If you have not already registered for Patient Online services please speak to a member of the Reception Team.  You will need to provide photographic identification in order to obtain a user name and password.  At the present time the service is not available for children under the age of 16 and alternative arrangements will be made.

 

Electronic Presciption Service

The Electronic Prescription Service (EPS) is an NHS service which allows us to send your prescriptions electronically to a pharmacy of your choice (near to where you live, work or shop).  This allows you to collect your repeat prescription direct from your regular collection point without returning each time to your GP surgery to pick up your paper prescription.  If you wish to nominate a place for us to electronically send your prescription please speak to any pharmacy or dispensing appliance contractor that offers EPS or someone at the surgery to add your nomination to your records for you.  You do not need a computer to use this service.  Please remember to let us know of any changes.

 

Online Repeat Prescription Ordering

You can now have access to the new Repeat Prescription ordering facility.  The new system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.

The new system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you. 

Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.

To find out more and obtain a user name and password please see one of the reception Team.  You will need Photographic identification in order to register for this service.

bottle of pills Order Your Repeat Prescription Online 

 Or email your request to chafford.prescriptions@nhs.net

 
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