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Noticeboard

IMPORTANT MESSAGE RE: CORONAVIRUS

AS A PRECAUTION ONLY, the Practice has taken the decision to ask ALL patients NOT to attend the Surgery at any time.

All appointments will now move to telephone triage, if necessary the Doctor will arrange an appointment for you to be seen.

If you already have an appointment booked these will also move to telephone triage ONLY.

To book a telephone triage appointment, arrange for your prescription to be delivered to a pharmacy or any other query please contact Reception on 01375 480000

Please bear with us if the telephone lines are busier than usual.

Please use E-consult if at all possible (see link on website)

DUE TO THE CURRENT CORONAVIRUS SITUATION, ALL APPOINTMENTS BOOKED VIA OUR ONLINE  FACILITY ARE TRIAGE APPOINTMENTS AS SUCH YOU WILL RECEIVE A TELEPHONE CALL FROM THE DOCTOR AT YOUR ALLOTTED APPOINTMENT TIME.  THIS IS DUE TO IT BEING NECESSARY TO DETERMINE WHETHER PATIENTS CAN ATTEND THE SURGERY OR SHOULD BE CONTACTING NHS 111.

TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

 FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

APPOINTMENTS AT OTHER LOCATIONS

Extra GP and Nurse appointments are available at a number of Hubs within Thurrock.  Hubs are open 7pm-9pm every weekday and 9am-12pm at weekends.  Appointments are for routine and urgent matters and are booked by contacting this surgery during normal hours or via NHS111 outside of our normal hours.

There is also a GP at Orsett Minor Injuries Unit offering a walk in service and on day appointments for urgent medical issues only.  Open 11am-6pm Mon-Fri, 12-3pm Sat-Sun, appointments are booked directly with MIU (Tel 0300 300 1527) or walk in.  This service is temporary and may cease in the future.

The NHS Friends & Family Test

The survey is available online.  Click on the Patient Survey button at the bottom of the home page or see further information under Have Your Say.

Travel Notice - Malaria: It Only Takes One Bite!

Ensure you get advice on all the vaccinations required when you travel abroad. Take a look at the Travel Vaccinations page (under Clinics & Services) for further information. Remember to submit your travel forms at least 4 weeks prior to travelling.

Volunteers Wanted for Patient Group

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Online Appointments Booking and Repeat Prescription Ordering

You can now have access to our appointments system online. By using this system you will be able to book an appointment with a GP up to four weeks in advance (no bookings for Same Day appointments).

Repeat Prescriptions

If you require regular medication the doctor will enter the prescription on the computer. This will enable you to obtain monthly prescriptions by placing your computerised repeat slip into the box provided at the centre.

Alternatively, you can post your repeat slip remembering to enclose an SAE for return of the prescription, email your request to chafford.prescriptions@nhs.net  or order via Patient Online (you will need to register to use this service).

Please allow two working days before collection when your request is in the surgery by 11.30am, after this time please allow another 24 hours.  Remember to make allowances for weekends and public holidays.

You (or a representative) may collect the prescription any time after 4.00pm on the appropriate day.  If there is a Pharmacy from which you prefer to collect your Prescriptions, please let us know as we can record it in your Records.  Once this is recorded it will appear on your Prescription automatically and the Prescription will be sent to the named Pharmacy.  If you want to change the named Pharmacy in future you will need to inform us before requesting your next Prescription.

Thank you for your co-operation.

PLEASE NOTE:  The Practice intends to cease the email facility next year to concentrate all prescription requests through the Patient Online service. The service has the additional benefits of allowing you to book routine appointments and accessing your summary medical record and coded medical record, including test results.  If you have not already registered for Patient Online services please speak to a member of the Reception Team.  You will need to provide photographic identification in order to obtain a user name and password.  At the present time the service is not available for children under the age of 16 and alternative arrangements will be made.

 

Anticoagulant Medication (ie Warfarin, Marevan, Phenindione, Acenocoumarol)  -  Change in Procedure

If you are requesting a repeat prescription for this medication you are now required to provide your current INR level along with the date of your latest blood test, due date of your next blood test and the current dosage of medication.

 

Electronic Presciption Service

The Electronic Prescription Service (EPS) is an NHS service which allows us to send your prescriptions electronically to a pharmacy of your choice (near to where you live, work or shop).  This allows you to collect your repeat prescription direct from your regular collection point without returning each time to your GP surgery to pick up your paper prescription.  If you wish to nominate a place for us to electronically send your prescription please speak to any pharmacy or dispensing appliance contractor that offers EPS or someone at the surgery to add your nomination to your records for you.  You do not need a computer to use this service.  Please remember to let us know of any changes.

 

Online Repeat Prescription Ordering

You can now have access to the new Repeat Prescription ordering facility.  The new system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.

The new system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you. 

Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.

To find out more and obtain a user name and password please see one of the reception Team.  You will need Photographic identification in order to register for this service.

bottle of pills Order Your Repeat Prescription Online 

 Or email your request to chafford.prescriptions@nhs.net

 
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