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Noticeboard

IMPORTANT MESSAGE RE: CORONAVIRUS

AS A PRECAUTION ONLY, the Practice has taken the decision to ask ALL patients NOT to attend the Surgery at any time.

All appointments will now move to telephone triage, if necessary the Doctor will arrange an appointment for you to be seen.

If you already have an appointment booked these will also move to telephone triage ONLY.

To book a telephone triage appointment, arrange for your prescription to be delivered to a pharmacy or any other query please contact Reception on 01375 480000

Please bear with us if the telephone lines are busier than usual.

Please use E-consult if at all possible (see link on website)

DUE TO THE CURRENT CORONAVIRUS SITUATION, ALL APPOINTMENTS BOOKED VIA OUR ONLINE  FACILITY ARE TRIAGE APPOINTMENTS AS SUCH YOU WILL RECEIVE A TELEPHONE CALL FROM THE DOCTOR AT YOUR ALLOTTED APPOINTMENT TIME.  THIS IS DUE TO IT BEING NECESSARY TO DETERMINE WHETHER PATIENTS CAN ATTEND THE SURGERY OR SHOULD BE CONTACTING NHS 111.

TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

 FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

APPOINTMENTS AT OTHER LOCATIONS

Extra GP and Nurse appointments are available at a number of Hubs within Thurrock.  Hubs are open 7pm-9pm every weekday and 9am-12pm at weekends.  Appointments are for routine and urgent matters and are booked by contacting this surgery during normal hours or via NHS111 outside of our normal hours.

There is also a GP at Orsett Minor Injuries Unit offering a walk in service and on day appointments for urgent medical issues only.  Open 11am-6pm Mon-Fri, 12-3pm Sat-Sun, appointments are booked directly with MIU (Tel 0300 300 1527) or walk in.  This service is temporary and may cease in the future.

The NHS Friends & Family Test

The survey is available online.  Click on the Patient Survey button at the bottom of the home page or see further information under Have Your Say.

Travel Notice - Malaria: It Only Takes One Bite!

Ensure you get advice on all the vaccinations required when you travel abroad. Take a look at the Travel Vaccinations page (under Clinics & Services) for further information. Remember to submit your travel forms at least 4 weeks prior to travelling.

Volunteers Wanted for Patient Group

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Online Appointments Booking and Repeat Prescription Ordering

You can now have access to our appointments system online. By using this system you will be able to book an appointment with a GP up to four weeks in advance (no bookings for Same Day appointments).

Safeguarding Adult Policy Statement

Dr T Abela & Partners are committed to creating and maintaining the safest possible environment for its patients.  We believe that it is unacceptable for anybody to experience abuse of any kind and we recognise our responsibility to safeguard the welfare of all, by a commitment to practice which protects them.

The purpose of this policy is to:

  • Provide protection for all adults who are registered with us.
  • Safeguard adults at risk of abuse or neglect by identifying and clarifying how relationships between health and other systems work at both strategic and operational levels.
  • Clearly set out the legal framework for safeguarding adults:promote empowerment and autonomy for adults, including those who lack capacity as embodied in the Mental Capacity Act 2005, implementing an approach which appropriately balances this with safeguarding.
  • Outline principles, attitudes, expectations and ways of working that recognise that safeguarding is everybody's business and that the safety and well being of those in vulnerable circumstances is at the forefront of our business. 
  • Provide all staff with guidance on procedures they should adopt in the event that they suspect a adult may be experiencing, or be at risk of, harm - including how to make a referral.
  • Provide all staff with guidance on what will happen if an allegation is made against them.

This policy applies to all clinical and non-clinical staff.

We recognise that:

  • The welfare of the adult is paramount.
  • All adults regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse and have the right to freedom from abuse.
  • All our staff need to be carefully selected and trained, and accept responsibility for safeguarding adults.

We will endeavour to safeguard adults by:

  • Valuing them, listening to and respecting them.
  • Adopting adult protection guidelines and statutory requirements through detailed procedures.
  • Successfully applying the six principles of safeguarding - Empowerment, Protection, Prevention, Proportionality, Partnerships, Accountability.
  • Adopting a code of conduct for staff.
  • Responding quickly and appropriately to all suspicions or allegations of abuse or issues relating to adult welfare.
  • Recruiting staff safely and ensuring all necessary checks are made.
  • Sharing information about concerns with agencies who need to know.
  • Providing effective management for all staff through induction, supervision, support and appropriate safeguarding training.
  • Ensuring that confidential information is stored and managed in accordance with national guidance

We are also committed to ensuring that our Safeguarding Adults policies and procedures are continually reviewed and updated.

Further Guidance is available on local inter-agency procedures via social services, or https://www.thurrock.gov.uk/keeping-safe-from-abuse/safeguarding-adults-agency-guidelines (SET)

The practice policy is also in line with Thurrock CCG's policy.

 
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