Please note, as with other businesses, we are also suffering from staff illness and staff who need to work from home, and as such we are short staffed at the surgery. Please be patient with Receptionists who are working hard to accommodate all requests. Thank you.


We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.


1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (E-consult).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.


Thank you for your continued support and patience during these prolonged unprecedented times.


FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at

Repeat Prescription Form



Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).


To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.


Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.


Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

Safeguarding Adult Policy Statement

Dr T Abela & Partners are committed to creating and maintaining the safest possible environment for its patients.  We believe that it is unacceptable for anybody to experience abuse of any kind and we recognise our responsibility to safeguard the welfare of all, by a commitment to practice which protects them.

The purpose of this policy is to:

  • Provide protection for all adults who are registered with us.
  • Safeguard adults at risk of abuse or neglect by identifying and clarifying how relationships between health and other systems work at both strategic and operational levels.
  • Clearly set out the legal framework for safeguarding adults:promote empowerment and autonomy for adults, including those who lack capacity as embodied in the Mental Capacity Act 2005, implementing an approach which appropriately balances this with safeguarding.
  • Outline principles, attitudes, expectations and ways of working that recognise that safeguarding is everybody's business and that the safety and well being of those in vulnerable circumstances is at the forefront of our business. 
  • Provide all staff with guidance on procedures they should adopt in the event that they suspect a adult may be experiencing, or be at risk of, harm - including how to make a referral.
  • Provide all staff with guidance on what will happen if an allegation is made against them.

This policy applies to all clinical and non-clinical staff.

We recognise that:

  • The welfare of the adult is paramount.
  • All adults regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse and have the right to freedom from abuse.
  • All our staff need to be carefully selected and trained, and accept responsibility for safeguarding adults.

We will endeavour to safeguard adults by:

  • Valuing them, listening to and respecting them.
  • Adopting adult protection guidelines and statutory requirements through detailed procedures.
  • Successfully applying the six principles of safeguarding - Empowerment, Protection, Prevention, Proportionality, Partnerships, Accountability.
  • Adopting a code of conduct for staff.
  • Responding quickly and appropriately to all suspicions or allegations of abuse or issues relating to adult welfare.
  • Recruiting staff safely and ensuring all necessary checks are made.
  • Sharing information about concerns with agencies who need to know.
  • Providing effective management for all staff through induction, supervision, support and appropriate safeguarding training.
  • Ensuring that confidential information is stored and managed in accordance with national guidance

We are also committed to ensuring that our Safeguarding Adults policies and procedures are continually reviewed and updated.

Further Guidance is available on local inter-agency procedures via social services, or here (SET).

The practice policy is also in line with Thurrock CCG's policy.

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