Noticeboard

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and allows you to contact the surgery electronically during our opening hours only (see home page for more details)


As our telephone lines remain extremely busy, please email any COVID19 vaccination queries to admin.mailboxf81113@nhs.net

Please note, as with other businesses, we are also suffering from staff illness and staff who need to work from home, and as such we are short staffed at the surgery. Please be patient with Receptionists who are working hard to accommodate all requests. Thank you.

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 12th October 2021.  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 13th October 2021.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

 

Repeat Prescription Form Please complete and return to the surgery via the post box or email us at chafford.prescriptions@nhs.net

.

TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

DNA's for September


During the last month we had 144 wasted appointments which equates 29 hours or 1 doctor not seeing patients for 3 1/2 half days. If you no longer need to attend, please cancel your appointment. You can do this by using Systmonline / nhsapp, responding to your text message reminder or calling the surgery (Lunchtimes the phone lines are much quieter). Together we can ensure we bring this number down and stop wasting appointments that other patients need. 

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Safeguarding Adult Policy Statement

Dr T Abela & Partners are committed to creating and maintaining the safest possible environment for its patients.  We believe that it is unacceptable for anybody to experience abuse of any kind and we recognise our responsibility to safeguard the welfare of all, by a commitment to practice which protects them.

The purpose of this policy is to:

  • Provide protection for all adults who are registered with us.
  • Safeguard adults at risk of abuse or neglect by identifying and clarifying how relationships between health and other systems work at both strategic and operational levels.
  • Clearly set out the legal framework for safeguarding adults:promote empowerment and autonomy for adults, including those who lack capacity as embodied in the Mental Capacity Act 2005, implementing an approach which appropriately balances this with safeguarding.
  • Outline principles, attitudes, expectations and ways of working that recognise that safeguarding is everybody's business and that the safety and well being of those in vulnerable circumstances is at the forefront of our business. 
  • Provide all staff with guidance on procedures they should adopt in the event that they suspect a adult may be experiencing, or be at risk of, harm - including how to make a referral.
  • Provide all staff with guidance on what will happen if an allegation is made against them.

This policy applies to all clinical and non-clinical staff.

We recognise that:

  • The welfare of the adult is paramount.
  • All adults regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse and have the right to freedom from abuse.
  • All our staff need to be carefully selected and trained, and accept responsibility for safeguarding adults.

We will endeavour to safeguard adults by:

  • Valuing them, listening to and respecting them.
  • Adopting adult protection guidelines and statutory requirements through detailed procedures.
  • Successfully applying the six principles of safeguarding - Empowerment, Protection, Prevention, Proportionality, Partnerships, Accountability.
  • Adopting a code of conduct for staff.
  • Responding quickly and appropriately to all suspicions or allegations of abuse or issues relating to adult welfare.
  • Recruiting staff safely and ensuring all necessary checks are made.
  • Sharing information about concerns with agencies who need to know.
  • Providing effective management for all staff through induction, supervision, support and appropriate safeguarding training.
  • Ensuring that confidential information is stored and managed in accordance with national guidance

We are also committed to ensuring that our Safeguarding Adults policies and procedures are continually reviewed and updated.

Further Guidance is available on local inter-agency procedures via social services, or here (SET).

The practice policy is also in line with Thurrock CCG's policy.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website