Noticeboard

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday  8th December 2020 .  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 9th December 2020.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

IMPORTANT MESSAGE RE: CORONAVIRUS

We have put the following measures in place in order to help limit the spread of COVID-19 and provide a safer environment for patients and staff.

 

1    Attend the surgery only when you have been told to, ie for an appointment, to collect sample bottles or other information.  The majority of information can be emailed or posted to you. Please do not attend with Registration documents - these can be emailed to us.

2    Repeat prescriptions can be requested online (contact Reception to be set up for this).  Alternatively order through your regular pharmacy or drop your written request through our letterbox.  Please note you will no longer be able to write your request at the surgery.

3    Appointments must be requested by telephone or via the online triage tool (E-consult).  Please do not come to the surgery in person to book an appointment.  We are aiming to provide additional telephone support.

4    All appointments will be by telephone unless you are told otherwise.

5    If you are asked to come to the surgery for an appointment please wait in your car until your appointment time.  This is to limit the number of people in the waiting room at any one time.  

6    Do not bring friends or other family members with you unless essential, ie to accompany children or elderly etc.

7    Consultations are limited to a maximum of 10 minutes.

8    Please wear a mask or face covering whenever you enter the building.

9    We will be operating a one way system within the surgery.  Please enter through the usual main entrance, you will be guided to the appropriate exit.

 

Thank you for your continued support and patience during these prolonged unprecedented times.

 

FROM 13TH JUNE: Repeat prescription forms will no longer be available in the practice, this is in an effort to help to prevent cross contamination on pens and paper.  Please complete online request and return to surgery via postbox or email us at chafford.prescriptions@nhs.net

Repeat Prescription Form

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and NHS GP services (see home page for more details)

Safeguarding Children Policy Statement

Under the 1989 and 2004 Children Acts a child or young person is anyone under the age of 18 years .

Dr T Abela & Partners are committed to creating and maintaining the safest possible environment for children.  We believe that it is unacceptable for a child to experience abuse of any kind and we recognise our responsibility to safeguard the welfare of all children, by a commitment to practice which protects them.

The purpose of this policy is to:

  • Provide protection for all children who are registered with us.
  • Provide all staff with guidance on procedures they should adopt in the event that they suspect a child may be experiencing, or be at risk of, harm - including how to make a referral.
  • Provide all staff with guidance on what will happen if an allegation is made against them.

This policy applies to all clinical and non-clinical staff.

We recognise that:

  • The welfare of the child is paramount.
  • All children regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse and have the right to freedom from abuse.
  • Working in partnership with children, their parents, carers and other agencies is essential in promoting young people’s welfare and enable children to have the best outcome (working together 2015)
  • All our staff need to be carefully selected and trained, and accept responsibility for safeguarding children.

We will endeavour to safeguard children by:

  • Valuing them, listening to and respecting them.
  • Adopting child protection guidelines and statutory requirements through detailed procedures.
  • Adopting a code of conduct for staff, parents and visitors.
  • Responding quickly and appropriately to all suspicions or allegations of abuse or issues relating to child welfare.
  • Working in partnership with parents, carers, families and children and providing them with the opportunities to voice any concerns they may have.
  • Recruiting staff safely and ensuring all necessary checks are made.
  • Sharing information about child protection and good practice with parents and staff.
  • Sharing information about concerns with agencies who need to know, and involving parents and children appropriately.
  • Providing effective management for all staff through induction, supervision, support and appropriate safeguarding training.
  • Ensuring that confidential information is stored and managed in accordance with national guidance
  • Remain aware of safeguarding children and young people procedures,local policies and SET procedures 2015 and maintain links with other bodies, especially the commissioning body's appointed contacts.

We are also committed to ensuring that our Safeguarding Children policies and procedures are continually reviewed and updated.

This policy has been produced in line with the Government publication and the statutory safeguarding and welfare requirements set out in SET Multi Agency Child Protection Procedures Manual (2011) and RCGP Safeguarding Children & Young People Toolkit 2014.

These policies should be read in conjunction with Southend Essex and Thurrock (SET) Safeguarding Children and Young People Procedures ,which are available here - 2015.

 
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