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Noticeboard

IMPORTANT MESSAGE RE: CORONAVIRUS

AS A PRECAUTION ONLY, the Practice has taken the decision to ask ALL patients NOT to attend the Surgery at any time.

All appointments will now move to telephone triage, if necessary the Doctor will arrange an appointment for you to be seen.

If you already have an appointment booked these will also move to telephone triage ONLY.

To book a telephone triage appointment, arrange for your prescription to be delivered to a pharmacy or any other query please contact Reception on 01375 480000

Please bear with us if the telephone lines are busier than usual.

Please use E-consult if at all possible (see link on website)

DUE TO THE CURRENT CORONAVIRUS SITUATION, ALL APPOINTMENTS BOOKED VIA OUR ONLINE  FACILITY ARE TRIAGE APPOINTMENTS AS SUCH YOU WILL RECEIVE A TELEPHONE CALL FROM THE DOCTOR AT YOUR ALLOTTED APPOINTMENT TIME.  THIS IS DUE TO IT BEING NECESSARY TO DETERMINE WHETHER PATIENTS CAN ATTEND THE SURGERY OR SHOULD BE CONTACTING NHS 111.

TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

 FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

APPOINTMENTS AT OTHER LOCATIONS

Extra GP and Nurse appointments are available at a number of Hubs within Thurrock.  Hubs are open 7pm-9pm every weekday and 9am-12pm at weekends.  Appointments are for routine and urgent matters and are booked by contacting this surgery during normal hours or via NHS111 outside of our normal hours.

There is also a GP at Orsett Minor Injuries Unit offering a walk in service and on day appointments for urgent medical issues only.  Open 11am-6pm Mon-Fri, 12-3pm Sat-Sun, appointments are booked directly with MIU (Tel 0300 300 1527) or walk in.  This service is temporary and may cease in the future.

The NHS Friends & Family Test

The survey is available online.  Click on the Patient Survey button at the bottom of the home page or see further information under Have Your Say.

Travel Notice - Malaria: It Only Takes One Bite!

Ensure you get advice on all the vaccinations required when you travel abroad. Take a look at the Travel Vaccinations page (under Clinics & Services) for further information. Remember to submit your travel forms at least 4 weeks prior to travelling.

Volunteers Wanted for Patient Group

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Online Appointments Booking and Repeat Prescription Ordering

You can now have access to our appointments system online. By using this system you will be able to book an appointment with a GP up to four weeks in advance (no bookings for Same Day appointments).

Safeguarding Children Policy Statement

Under the 1989 and 2004 Children Acts a child or young person is anyone under the age of 18 years .

Dr T Abela & Partners are committed to creating and maintaining the safest possible environment for children.  We believe that it is unacceptable for a child to experience abuse of any kind and we recognise our responsibility to safeguard the welfare of all children, by a commitment to practice which protects them.

The purpose of this policy is to:

  • Provide protection for all children who are registered with us.
  • Provide all staff with guidance on procedures they should adopt in the event that they suspect a child may be experiencing, or be at risk of, harm - including how to make a referral.
  • Provide all staff with guidance on what will happen if an allegation is made against them.

This policy applies to all clinical and non-clinical staff.

We recognise that:

  • The welfare of the child is paramount.
  • All children regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse and have the right to freedom from abuse.
  • Working in partnership with children, their parents, carers and other agencies is essential in promoting young people’s welfare and enable children to have the best outcome (working together 2015)
  • All our staff need to be carefully selected and trained, and accept responsibility for safeguarding children.

We will endeavour to safeguard children by:

  • Valuing them, listening to and respecting them.
  • Adopting child protection guidelines and statutory requirements through detailed procedures.
  • Adopting a code of conduct for staff, parents and visitors.
  • Responding quickly and appropriately to all suspicions or allegations of abuse or issues relating to child welfare.
  • Working in partnership with parents, carers, families and children and providing them with the opportunities to voice any concerns they may have.
  • Recruiting staff safely and ensuring all necessary checks are made.
  • Sharing information about child protection and good practice with parents and staff.
  • Sharing information about concerns with agencies who need to know, and involving parents and children appropriately.
  • Providing effective management for all staff through induction, supervision, support and appropriate safeguarding training.
  • Ensuring that confidential information is stored and managed in accordance with national guidance
  • Remain aware of safeguarding children and young people procedures,local policies and SET procedures 2015 and maintain links with other bodies, especially the commissioning body's appointed contacts.

We are also committed to ensuring that our Safeguarding Children policies and procedures are continually reviewed and updated.

This policy has been produced in line with the Government publication and the statutory safeguarding and welfare requirements set out in SET Multi Agency Child Protection Procedures Manual (2011) and RCGP Safeguarding Children & Young People Toolkit 2014.

These policies should be read in conjunction with Southend Essex and Thurrock (SET) Safeguarding Children and Young People Procedures ,which are available at :- https://thurrock.gov.uk/sites/default/fies/assets/documents/set procedueres 2015.

 
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