Noticeboard

PLEASE CONTINUE TO WEAR YOUR MASK ON EVERY VISIT TO THE SURGERY

PLEASE REMEMBER NOT TO ATTEND THE SURGERY IF YOU HAVE TESTED POSITIVE FOR COVID19 OR IF YOU HAVE ANY OF THE SYMPTOMS AND ARE AWAITING A TEST RESULT.

E-Consult

Our surgery is now using E-consult  - this is an online guide that gives you 24/7 access to medical advice and allows you to contact the surgery electronically during our opening hours only (see home page for more details)


As our telephone lines remain extremely busy, please email any COVID19 vaccination queries to admin.mailboxf81113@nhs.net

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 12th July 2022.  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 13th July  2022.

Repeat Prescription Form Please complete and return to the surgery via the post box or email us at chafford.prescriptions@nhs.net

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TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

VOLUNTEERS WANTED FOR PATIENT GROUP

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Practice Charter

What Your Doctor And The Staff Should Reasonably Expect From You, The Patient

  • To be treated with the same courtesy and respect you yourself would expect
  • Honesty and openness
  • Not to expect a prescription every time you see your doctor - they are quite often unnecessary
  • To follow the advice given
  • To switch off mobile telephones when in the surgery
  • To remember that it is not the receptionists’ fault if a doctor or nurse runs late
  • To ensure that any of the facilities are not abused

What You Should Reasonably Expect From The Doctors And Staff

  • To be treated as an individual and given courtesy and respect at all times, irrespective of your ethnic origin, religious belief, personal attributes or the nature of your health problems
  • Staff to be easily identifiable
  • Staff to maintain your right to privacy
  • Appointments to be available at reception six weeks in advance for you to book follow-up times
  • To have the right to a full explanation of your illness and any tests, investigations or conclusions relating to that condition. You must tell us if you do not understand the explanation

The practice operates a “zero tolerance” approach to both verbal abuse and violence. Any act of this nature will result in the immediate removal from our list. Where there is a serious breakdown of the patient/doctor relationship, we reserve the right to remove patients from our list.

 
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