Missed Appointments
During December there was a reduction in the number of missed appointments, however there were still 130 missed appointments where patients did not attend or cancel booked appointments. This equates to over 30 hours (equivalent to a clinician not seeing patients for almost 4 days).
5% of these missed appointments were booked on the same day!
Please ensure you cancel appointments where necessary. If you cannot attend your appointment for any reason please let us know as soon as possible (or click here) as this can be used by other patients and helps to reduce the overall waiting time for routine appointments.
Thank you for your co-operation in this matter.