As this is a group practice you may consult any of the doctors but it is in your interest to stay with one doctor for each period of illness. Routine appointments may be made in advance (maximum four weeks) which will enable us to offer you a time more suitable for your requirements.
The doctors offer routine telephone consultations for instances which do not require a physical examination. All consultations are by appointment and these can be made by telephoning 01375 480000 or calling into the surgery.
In order to make the best use of a clinician’s time you may be asked some questions when you are making the appointment. This is so we can offer you a consultation with the most appropriate person to deal with your condition (ie doctor or practice nurse).
Please remember that an appointment is for one patient only. If you cannot keep your appointment, kindly let us know as another patient will always take advantage of your cancellation.
IMPORTANT CHANGES TO OUR APPOINTMENT SYSTEM
PLEASE NOTE THAT ALL GP APPOINTMENTS DURING THE MONTH OF AUGUST WILL BE AVAILABLE TO BOOK “ON THE DAY”
WITH EFFECT FROM MONDAY 4 SEPTEMBER 2017 YOU WILL ONLY BE ABLE TO BOOK A ROUTINE APPOINTMENT WITH YOUR CHOSEN GP UP TO 4 WEEKS IN ADVANCE (IF AVAILABLE). A LIMITED AMOUNT OF TRIAGE SLOTS WILL BE AVAILABLE ON A DAILY BASIS
Your patience during this time is much appreciated
WEEKEND GP AND NURSE SERVICES
You can now see a GP or practice nurse on the weekend following the launch of the Thurrock Health Hubs.
Each of the hubs has a single GP and nurse seeing patients.
The Health Hub for our area is located in Thurrock Community Hospital, Long Lane, Grays, Essex, RM16 2PX and is open between 9.15am and 12.30pm. All visits are by appointment only and these are booked through Chafford Hundred Medical Centre as usual.
For more information, visit the hubs’ page on the Thurrock CCG website.
If you are confronted by a serious problem such as severe chest pain or severe bleeding call an ambulance (999) before calling the surgery.
MINOR INJURIES UNIT
The unit is able to examine and treat 'walking wounded' patients and have x-ray facilities for limb injuries (over 7 years old only ). The closest Minor Injuries Unit is at Orsett Hospital, Rowley Road, Orsett, Telephone 01268 592300. If you are in any doubt telephone the unit for advice.