Noticeboard

Notice to Close


For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 12th March 2024.  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 13th March 2024


 


COVID AUTUMN BOOSTER


COVID Autumn Booster available from week commencing 18th September.  Please see our COVID-19 page for details of who is eligible and where to get it from.


Prescriptions


Please allow THREE working days for repeat prescriptions to be processed, allow an extra day if your request has been sent after 11.30am.  Please bear this in mind when requesting your prescription, including if requesting via a pharmacy.  Thank you.


Repeat Prescription Form Please complete and return to the surgery via the post box or email us at chafford.prescriptions@nhs.net


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Complaints

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know.  We can only put things right if you let us know what is wrong.

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned.  If your problem cannot be sorted out in this way and you wish to make a formal complaint, we would like you to let us know as soon as possible, ideally within a matter of days or at most a few weeks.  This will enable us to establish what happened more easily but if it is not possible to do that, please let us have details of your complaint within 12 months from the date on which a matter occurred or the matter came to your notice.

Further details are included in our Practice Complaints Leaflet.  Practice Complaints Leaflet



 
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