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Noticeboard

CHILD FLU VACCINE DELAY

Vaccines for children under 5 have been delayed and we have so far not received delivery.  Please bear with us and watch out for updates on our Facebook page.  Thank you.

TEXT MESSAGES

Please ensure that you keep your mobile telephone number updated to ensure that you receive text messages from this surgery (appointment reminders, health messages etc).

 FACEBOOK

To keep up to date with Practice Information please join the Chafford Hundred Medical Centre Facebook Page.

APPOINTMENTS AT OTHER LOCATIONS

Extra GP and Nurse appointments are available at a number of Hubs within Thurrock.  Hubs are open 7pm-9pm every weekday and 9am-12pm at weekends.  Appointments are for routine and urgent matters and are booked by contacting this surgery during normal hours or via NHS111 outside of our normal hours.

There is also a GP at Orsett Minor Injuries Unit offering a walk in service and on day appointments for urgent medical issues only.  Open 11am-6pm Mon-Fri, 12-3pm Sat-Sun, appointments are booked directly with MIU (Tel 0300 300 1527) or walk in.  This service is temporary and may cease in the future.

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 10th December 2019 .  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 11th December 2019.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

Notice to Close

Please note this surgery will be closed from 12.30pm to 1.30pm on  Wednesday 27th November 2019

Meningitis B Vaccine 

See "Latest News" for information on the vaccine available for babies born after 1 May 2015.

The NHS Friends & Family Test

The survey is available online.  Click on the Patient Survey button at the bottom of the home page or see further information under Have Your Say.

Travel Notice - Malaria: It Only Takes One Bite!

Ensure you get advice on all the vaccinations required when you travel abroad. Take a look at the Travel Vaccinations page (under Clinics & Services) for further information. Remember to submit your travel forms at least 4 weeks prior to travelling.

Volunteers Wanted for Patient Group

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Online Appointments Booking and Repeat Prescription Ordering

You can now have access to our appointments system online. By using this system you will be able to book an appointment with a GP up to four weeks in advance (no bookings for Same Day appointments).

You can also have access to the new Repeat Prescription ordering facility.

The new system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.

The new system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you.

To find out more and obtain a user name and password please see one of the reception Team. You will need Photographic identification in order to register for this service.

Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquires@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquires@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquires@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
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