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Noticeboard

Important Changes to Our Appointment System

With effect from Monday 4th September 2017 you will only be able to book a ROUTINE appointment with your chosen GP up to 4 weeks in advance (if available). A limited amount of Triage slots will be available on a daily basis 

Notice to Close

For the purposes of Staff training this surgery, along with others in the Thurrock area, will be closed on the afternoon of  Tuesday 12th December 2017 .  Please note we shall be closed from 12.30pm.
During closure an Emergency Only service will be in operation and you are asked to telephone 01375 480000 where a contact number will be provided.
The surgery will open as normal on Wednesday 13th December 2017.
Whilst we hope you will agree that there is already a high standard of patient care in Thurrock we are committed to further improving Primary Care services.  Supporting protected learning time for GPs and Practice Staff will assist us in doing this.

Notice to Close

Please note this surgery will be closed from 12.30pm to 1.30pm on Monday 26th February 2018

Meningitis B Vaccine 

See "Latest News" for information on the vaccine available for babies born after 1 May 2015.

The NHS Friends & Family Test

The survey is available online.  Click on the Patient Survey button at the bottom of the home page or see further information under Have Your Say.

Travel Notice - Malaria: It Only Takes One Bite!

Ensure you get advice on all the vaccinations required when you travel abroad. Take a look at the Travel Vaccinations page (under Clinics & Services) for further information. Remember to submit your travel forms at least 4 weeks prior to travelling.

Volunteers Wanted for Patient Group

Interested in becoming involved with the practice Patient Reference Group? Please see the Patient Reference Group page for more details.

Online Appointments Booking and Repeat Prescription Ordering

You can now have access to our appointments system online. By using this system you will be able to book an appointment with a GP up to four weeks in advance (no bookings for Same Day appointments).

You can also have access to the new Repeat Prescription ordering facility.

The new system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.

The new system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you.

To find out more and obtain a user name and password please see one of the reception Team. You will need Photographic identification in order to register for this service.

Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.

Repeat Prescriptions

If you require regular medication the doctor will enter the prescription on the computer. This will enable you to obtain monthly prescriptions by placing your computerised repeat slip into the box provided at the centre.

Alternatively, you can post your repeat slip remembering to enclose an SAE for return of the prescription, or order via Patient Online (you will need to register to use this service).

Please allow two working days before collection when your request is in the surgery by 11.30am, after this time please allow another 24 hours.  Remember to make allowances for weekends and public holidays.

You (or a representative) may collect the prescription any time after 4.00pm on the appropriate day.  If there is a Pharmacy from which you prefer to collect your Prescriptions, please let us know as we can record it in your Records.  Once this is recorded it will appear on your Prescription automatically and the Prescription will be sent to the named Pharmacy.  If you want to change the named Pharmacy in future you will need to inform us before requesting your next Prescription.

Thank you for your co-operation.

PLEASE NOTE:  The Practice intends to cease the email facility next year to concentrate all prescription requests through the Patient Online service. The service has the additional benefits of allowing you to book routine appointments and accessing your summary medical record and coded medical record, including test results.  If you have not already registered for Patient Online services please speak to a member of the Reception Team.  You will need to provide photographic identification in order to obtain a user name and password.  At the present time the service is not available for children under the age of 16 and alternative arrangements will be made.

 

Anticoagulant Medication (ie Warfarin, Marevan, Phenindione, Acenocoumarol)  -  Change in Procedure

If you are requesting a repeat prescription for this medication you are now required to provide your current INR level along with the date of your latest blood test, due date of your next blood test and the current dosage of medication.

 

Electronic Presciption Service

The Electronic Prescription Service (EPS) is an NHS service which allows us to send your prescriptions electronically to a pharmacy of your choice (near to where you live, work or shop).  This allows you to collect your repeat prescription direct from your regular collection point without returning each time to your GP surgery to pick up your paper prescription.  If you wish to nominate a place for us to electronically send your prescription please speak to any pharmacy or dispensing appliance contractor that offers EPS or someone at the surgery to add your nomination to your records for you.  You do not need a computer to use this service.  Please remember to let us know of any changes.

 

Online Repeat Prescription Ordering

You can now have access to the new Repeat Prescription ordering facility.  The new system will allow you to choose the medication from your medical record (repeat medication screen only) rather than you having to type into the current form on the website or an email.

The new system will require you to have a user name and password which will then allow you to log on to the practice clinical system and see a list of your medications with dates when they were last issued to you. 

Utilising this service will enable you to access both appointments and prescriptions 24 hours a day.

To find out more and obtain a user name and password please see one of the reception Team.  You will need Photographic identification in order to register for this service.

bottle of pills Order Your Repeat Prescription Online 

 
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